Privacy Information for the A. Rifkin Co. Web Site
Table of Contents
Children and Our Site
Information We Collect
Our Use of Your Information
Our Disclosure of Your Information
Suppliers and Other Service Providers
A Rifkin Co. Subsidiaries and Joint Ventures
Customer Updates to Information Collected
1. Children and Our Site
Children are not eligible to use our services and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use this service only in conjunction with your parents or guardians.
2. Information We Collect
One of the basic principles we've followed in designing this Site is that we ask for only the information we need to provide the service you've requested. Our primary goal in collecting personal information from you is to provide you with a smooth and efficient experience while using our services. To fully use our services, you will be required to provide us with your contact and billing information.
We automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interest, and behavior to better understand and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), what browser you are using, and your IP address.
State ID. In the original design for the Internet, there was no way for a Site to know whether one page request was connected to another. For most sites, this is fine. In a news site, for example, each article is independent of the others. Visitors see what they want, then leave.
But for those of us selling on the Internet, this is a real problem. We want people to be able to select several products before purchasing them. We want the selection process and the checkout process to span more than one page. In other words, we need a way of keeping track of Site sessions rather than merely page requests.
The way A. Rifkin Co. deals with this is with a "state ID". Your state ID is the long number you can see at the end of all the URLs on the A. Rifkin Co. Site. The state ID contains absolutely no information about you. It is completely unique to each session, and changes each time a new session is created. The sole purpose is to enable us to know that the person who added the locking bag to their shopping bag is the same person as the one who wants the long zipper wallet bag.
Credit Accounts. If you establish a credit account with us, we collect some additional information, including billing address, credit card number and credit card expiration date and tracking information from checks or money orders.
Correspondence. If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you. We do this so that we may better serve you in the future.
3. Our Use of Your Information
When you order, we will need to know your name, e-mail address, billing address, shipping address, credit card number and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
When you sign up for our literature request service we need to know your name, e-mail address and mailing address. This information allows us to send you the information you requested, as well as a backup contact method just in case the address is wrong. To be removed from our mailing lists at any time, e-mail firstname.lastname@example.org and note your preferences.
When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners.
We use personally identifiable information about you to improve our marketing and promotional efforts, to statistically analyze site usage, to improve our content and product offerings and to customize our site's content, layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users' needs.
We may also use your information to deliver information to you that, in some cases, are targeted to your interests, such as targeted banners, new services, new products, functionality changes to the Site and promotions. If you would rather not receive this information, e-mail us at email@example.com and state your preference.
We use your email address, your mailing address, and phone number to contact you regarding administrative notices, new product offerings, and communications relevant to your use of the Site. If you do not wish to receive these communications, you may have the ability to opt out by noting your preference at firstname.lastname@example.org.
If you choose to open a credit account we use your address and billing information to bill you and provide associated support.
4. Our Disclosure of Your Information
As a general proposition, we do not sell, trade or rent any personally identifiable information about you to any third party. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to email@example.com. (If you use more than one-mail address to shop with us, send this message from each e-mail account you use.) The following describes some of the ways that your personally identifiable information may be disclosed.
Legal Requests. A. Rifkin Co. cooperates with law enforcement inquiries and other third parties to enforce laws, intellectual property and other rights. Therefore, participants in local, state, federal and international law enforcement can request and may receive your personally identifiable information.
Suppliers and Other Service Providers. We may use third party Suppliers and Service Providers to facilitate our services. For example, we may outsource the operations of one or more aspects of our site to a Supplier or Service Provider who performs services according to our requirements. In some instances, the Service Provider may collect information directly from you (such as the situation where we ask a Service Provider to conduct a survey for us). In these cases, you will be notified of the involvement of the Supplier or Service Provider, and all information disclosures you make will be strictly optional. In all cases, we restrict how these Suppliers and Other Service Providers may access, use and disclose your information. In general, we do not permit these Suppliers and Other Service Providers to sell your information to third parties.
A Rifkin Co. Subsidiaries and Joint Ventures. We will share much of our data, including personally identifiable information about you, with our subsidiaries and Joint Ventures that are committed to serving your person-to-person trading needs throughout the world. To the extent that these entities are getting access to your information, they will treat it at least as protectively as they treat information they obtain from their other users. We usually require our subsidiaries and joint ventures to follow privacy practices no less protective of all users than our practices described in this document.
A. Rifkin Co. uses industry standard efforts to safeguard the confidentiality of your personal identifiable information such as firewalls and Secure Socket Layers. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. However, "perfect security" does not exist on the Internet.
6. Customer Updates to Information Collected
You may update or change information related to your A. Rifkin Co. account by e-mailing your preferences to firstname.lastname@example.org. Remember to provide information for all of the e-mail accounts you have given us.
We are committed to protecting your privacy. We use the information we collect on the site to make shopping at A. Rifkin Co. possible and to enhance your overall shopping experience. As a general proposition, we do not sell, trade or rent any personally identifiable information about you to any third party. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by sending a blank e-mail message to email@example.com. (If you use more than one-mail address to shop with us, send this message from each
e-mail account you use.)
If you don't find your concern addressed here, feel free to contact us by e-mail at firstname.lastname@example.org or phone at 800-458-7300.
Tell us what you think
arifkin.com welcomes your questions and comments about privacy. Please send e-mail to email@example.com. We read every message that comes to us. We also try to respond back within at least 24 hours of its receipt.